Nasrid Palace Alhambra Night tour

Cancellation policy:

1. 100% refund or complimentary rescheduling if a customer cancels more than 30 days months before the tour date
2. 35% refund between 30 days and 2 days before the tour date
3. Non-refund cancels less than2 days before the tour date.
4. Non-refund no show or arrive late to the visit

Sanitary and phytosanitary measures

1. Travelers are required to wear personal face masks and maintain social distance during the experience.
2. The guides will wear masks
3. Frequent cleaning or disinfection protocols for visited places.
4. Disinfection protocols of the audio systems used during the visit
5. Use of hydroalcoholic gel in all accesses to monuments
6. Access prohibited with backpacks, bags, or suitcases that exceed 40X40.
7. The Alhambra does not have a baby carrier and lockers  8. Customer is recommended to bring their own headphones

Nominal Tickets.

1. You must provide the full name, surname, and identity number of each visitor at the TIME OF MAKING THE RESERVATION (this information will not be processed through e-mail).
2. Access to the monument is through a visitor’s ID or Passport scan. The IDs must be the original and the same ones provided when making the reservation
3. This information is essential to access the monument. Tickets are nominal. The Alhambra staff will verify this information. In case of not being equal, access will not be allowed. Nhue is not responsible for the data entered or does not carry the original documentation. Nhue will not be able to do anything in this regard as it is the regulations of the Alhambra Board
4. Remember that it is obligatory to bring the same passport or the ID (ORIGINAL) that you provided when making the reservation on the day of your visit.

Do you want to know more?

For more information, you can contact us on the phone +34 958 281 499 or  beatriz@nhue.es. You can also find us at Plaza San Agustín, n 3. Casa Zayas Building, 100 meters from Plaza de Siloé.

Important

Not suitable for Wheelchair users